Desktop Support
Location: North Burlington, NJ
Pay: $24-25/hr
Shift Hours: Sunday - Wednesday 5:00 AM - 3:30 PM EST
Responsibilities:
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Location: North Burlington, NJ
Pay: $24-25/hr
Shift Hours: Sunday - Wednesday 5:00 AM - 3:30 PM EST
Responsibilities:
- Contribute to the IT Support job family in a support capacity
- Help configure, install, maintain and upgrade computer systems hardware and software
- Perform a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices
- Assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems
- Complete output (documents, analyses, product) in specific work area to appropriate time and quality targets
- Work under own initiative, prioritizes own work, and meets agreed timescales
- Work is subject to frequent review by more experienced professionals in Technical Support
- 3 years of recent Desk Side Support
- Experience with imaging and troubleshooting PCs in a networked environment
- Knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
- Knowledge of networking switches and data networks
- Knowledge of IP telecommunications systems
- Knowledge of printers
- Ability to lift 25lbs
- Strong Customer service skills
- Exceptional work ethic
- Positive attitude
- Experience with Jira a plus as it is used frequently
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